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Manager, Clinical Services, Springfield, IL

Memorial Physician Services, Koke Mill


Springfield, IL

April 16, 2018

The Manager of Clinical Services is responsible for the day to day operations for all non-physician clinical staff of a multi-specialty outpatient clinic. This position assists the clinic director with evaluating, developing, recommending and implementing clinic policies and procedures related to the delivery of safe and efficient quality patient care. Ensures compliance with established standards, practices and regulatory requirements by all nursing and allied health personnel. Plans, manages and directs the activities of a staff of nursing, allied health and nursing support staff. Maintains effective communication with physicians, staff, clinic director and regional administrator. Maintains or exceeds targeted expectations in reference to patients satisfaction, clinical and financial outcomes. Maintains positive physician, interdepartmental relations including positive employee morale.


Graduate of an accredited school of Nursing required; bachelor’s degree in Nursing highly preferred.


Valid state license to practice as a professional nurse.
Maintains state regulated CME.
CPR certification required.


Five years experience in direct patient care in an ambulatory setting required.
2 – 5 years of supervisory experience or demonstrated leadership ability required.

Other Knowledge/Skills/Abilities:

Knowledge of chronic conditions, evidence-based medicine, pharmaceuticals typically used for chronic condition management, patient engagement, health literacy, psychosocial and behavioral factors affecting health.
Excellent verbal and written communication skills.
Working knowledge of an Electronic Health Records required.
Excellent PC skills, including use of Microsoft Office products including Word, Excel and PowerPoint.
Excellent organizational and process skills.
Outstanding ability to communicate with patients and physicians in all situations.

Apply online!

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