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Benefits Specialist, Bellingham, WA

Family Care Network


Bellingham, WA

May 8, 2018

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Benefits Specialist (2018-34-07)

Location: Bellingham, Washington, United States

Title: Benefits Specialist
Location: Human Resources Department
City: Bellingham, WA
Position: Full time, Monday-Friday, 8am-5 pm, hourly (non-exempt)

Company Information: As an independent, locally owned, physician-run network of family medicine doctors, we are passionate about our community's well-being. We take the time to build strong, long-term relationships with our patients and our employees. We have 11 locations in Whatcom and Skagit County, in a beautiful corner of northwest Washington where the mountains meet the sea. We offer an excellent benefits package including medical and dental insurance, paid time off, and a 401K. Family Care Network offers an innovative and rewarding work environment, with a strong patient focus and fulfilling mission.

Essential Functions: The Benefits Specialist is responsible for assisting and maintaining the benefit data base for benefit administration for all employees, reporting to the Benefits Administrator. Manages 401K enrollments, contribution changes, and loan request process. Assists with processing all benefit enrollments and cancellations and any applicable COBRA requests. Answers questions from internal customers relating to benefits. Communicates information with our benefits vendors. Answers questions from employees and leadership in use of ESS (Employee Self Service) systems.

  • Responsible for processing timely enrollments, changes and terminations for health, dental, life, AD&D, long term disability, Health Savings Account, Flexible Spending Accounts and Employee Assistance Program. Assists with processing all COBRA transaction
  • Responsible for processing timely enrollments, changes and terminations for 401(k) and profit sharing plans. Processes retirement rollovers, distributions and loans
  • Responsible for bi-weekly payroll-benefit processing including reviewing and changing deductions for employer contributions and employee deductions in payroll system.
  • Prepares and reviews 401K contributions each pay period. Submits 401K data file to plan requests 401K, HSA and FSA ACH setups. Reviews on an ongoing basis the accuracy, timeliness and FCN compliance and documentation of retirement plans.
  • Ensures paperwork for retirement plan rollovers, distributions and participant loans is accurate, complete and complies with plan.
  • Serves as a resource to employees to answer questions relating to benefits. Supports resolution of questions/concerns by helping with interpretation of benefit policies and procedures.
  • Demonstrate knowledge of federal, state and local regulations regarding benefits, including COBRA, and FMLA. Ensure compliance with benefit and retirement plans.

Essential Knowledge, Skills, and Abilities

  • Expert level of knowledge of benefits administration
  • Affinity for detail orientation
  • Demonstrated customer service expertise
  • Proven ability to manage personal emotions and maintain composure during times of stress
  • Solid knowledge of benefits including: medical, dental and life insurance; cafeteria, flexible spending and 401(k), HSA and HRA plans.
  • Expert experience with HR and payroll systems and/or payroll operational procedures
  • Advanced Excel skills and strong written and oral communications skills
  • Advanced computer skills, e.g. health information systems, word processing, spreadsheets and payroll/benefits programs.
  • Ability to comprehend and communicate information accurately and clearly (verbally and in writing, in person and via phone) with patients, all levels of personnel, and other individuals and groups.
  • Discern and maintain confidentiality (i.e. HIPAA, proprietary information, disciplinary actions, etc.).

Required Education and Experience

  • Associates Degree and 3-5 years of benefits administration experience (preferred in the health care field).
  • Experience in benefits and payroll administration.
  • Experience working in a medical environment a plus.
  • A combination of education, training, and/or experience that provides an equivalent background required to perform the job may be considered

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Immunization Requirements

All FCN employees must adhere to the company immunization policy. Immunizations required: influenza, Tdap, MMR, varicella or a verified history of chicken pox disease, PPD and any additional immunizations determined necessary for the protection of staff and patients. Family Care Network will cover the cost of required immunizations for Family Care Network employees; immunizations will be administered by FCN staff. Hepatitis B is strongly recommended.

Family Care Network is an Equal Opportunity Employer.

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