Manager - Patient Access, Astoria, OR
Columbia Memorial Hospital (CMH), located in the beautiful and historic town of Astoria, Oregon, is seeking an experienced and dynamic manager to lead our Patient Access Department.
Our Patient Access Manager is responsible for administering and coordinating organization-wide patient access functions such hospital and outpatient clinic registration, insurance verification, check-in and check-out, scheduling, referrals, portal optimization, and caregiver support and development. We are looking for an individual who has exceptional customer service and computer skills with a working knowledge of industry trends, KPIs, and best practice. Experience with scheduling, preregistration, financial clearance, insurance verification, admission order requirements, and prior authorization is essential for this position along with knowledge of applicable laws, guidelines and professional standards.
This is a CMH leadership position that is responsible for delivering customer service which anticipates and exceeds patient expectations and ensures team members in the Patient Access department are creating a memorable and positive patient experience.
Previous experience in a supervisory or management role is required, with experience in Patient Access and revenue cycle preferred.
We invite you to explore our Planetree-certified organization (www.columbiamemorial.org) and consider an opportunity to join us. When you do, we believe you will fall in love with our charming and family-oriented coastal community.