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Patient Financial Services Manager, Monroe, WA

EvergreenHealth Monroe


Monroe, WA

March 22, 2019

EvergreenHealth Monroe is looking for a Patient Financial Services Manager to develop, coordinate and manage the Business Office and Admitting departments, including registration, scheduling, insurance authorizations, patient account billing, customer service, follow-up, reimbursement, collections and cash posting. Ensures accurate, compliant and timely billing, insurance and self-pay account follow-up. Assures that accounts are reviewed for appropriate determination of charity care, bank loan eligibility and/or referral to an outside collection agency in compliance with hospital policies and procedures and industry regulations. Creates and maintains policies and procedures. Develops operational guidelines and policies for work processes. Recruits, hires, trains, supervises and evaluates staff. Ensures compliance with contract provisions. Maintains current knowledge of managed care principles. Participates on the district’s Corporate Compliance Committee. Maintains knowledge and acts as a resource on all compliance issues that may impact the hospital. Produces and monitors reports relating to overall responsibilities within this position. Responsible for annual department budgets. Collaborates with other departments to implement process improvements.

Education, Experience, Certifications

Bachelor's degree in healthcare administration, business administration or a related field preferred. Minimum ten years of related hospital experience. Minimum of five years management experience in business office and/or admitting departments and demonstrated progressive leadership capabilities. Thorough working knowledge of revenue cycle operations in a hospital setting. Managed care contracting/negotiating experience strongly preferred. Certified Revenue Cycle Professional (CRCP) or Certified Revenue Cycle Executive – Institutional (CRCE-I) from the American Association of Healthcare Administrative Management (AAHAM) strongly preferred.

To Apply

Please visit our career page on our website at and complete an online application.

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