Chief Nursing Officer, Monroe, WA
Chief Nursing Officer - EvergreenHealth Monroe
The Chief Nursing Officer (CNO) is a member of the EvergreenHealth Monroe executive leadership team. The CNO is responsible for providing leadership and direction of nursing care and nursing practice in partnership with senior leadership and under the direction of the Chief Administrative Officer (CAO) for EvergreenHealth Monroe (EHM). The CNO has a matrix reporting relationship to the system Chief Nursing Officer.
- Serves as a key and integral member of the senior leadership team.
- Develops and implements annual organizational goals and operating plans that align with the overall strategic plan and objectives of EHM.
- Develops and implements short and long-range strategic plans for the delivery of nursing care and formulates annual goals for the nursing division consistent with the overall annual goals of EHM.
- Provides vision, direction, and leadership for the nursing division and oversees nursing practices throughout the organization.
- Proactively fosters a strong, collegial and sustainable partnership with leadership and medical staff to support a high-level of engagement and integration.
- Develops and facilitates implementation of programs designed to meet identified patient care needs.
- Ensures patient care is provided based on physical, psychosocial, educational, safety and related criteria and specific to the age of the patient populations served.
- Collaborates with medical staff and all leaders to support achievement of defined goals and objectives for the Nursing Division and EHM.
- Ensures selection, supervision, and maintenance of the provision of care and services meet approved standards for patient safety and quality.
- Collaborates in the development and implementation of systems to monitor and trend patient quality & safety outcomes and modifies monitoring systems as necessary.
- Ensures there is a commitment to quality and safe patient care that is consistent with and supports the Patient Bill of Rights in coordination with the Chief Medical and Quality Officer.
- Partners with the Regulatory/Risk Manager, in collaboration with the CAO, to manage hospital risk management activities.
- Directs the development and integration of multidisciplinary Performance Improvement (PI) and quality assurance (QA) processes into department activities and systems.
- Directs evaluation of department work processes/flows to identify re-design opportunities and achieve more efficiency.
- Ensures evidence-based nursing practice is achieved through policies, procedures, and documentation.
- Develops, implements, and monitors the effectiveness of financial planning strategies for the nursing division.
- Establishes and monitors; budgets, productivity targets, standards of care, and operating policies for assigned units/departments.
- Ensures the appropriate utilization of resources to accomplish the provision of patient care.
- Directs the development and implementation of systems/processes to achieve financial and productivity targets.
- Implements strategies to support collaboration between nursing staff, physicians and other clinical practitioners.
- Supports development of strong partnerships to ensure effective collaboration across departments with physicians, leadership, clinical colleagues and staff.
- Mentors direct reports to create an environment that identifies changing patient population needs on an on-going basis; Reviews, develops, and modifies systems to achieve those needs.
- Ensures compliance with EHM policies and procedures, regulatory compliance (JC, state and federal), and labor contracts.
- Provides nursing executive oversight and serves on the ad-hoc Ethics Committee.
- Advises CAO and EHM Executive Team on matters relating to services, perceptions, programs and relationships associated with operations of the hospital.
- Participates in meetings on a regular basis with the system CNO to ensure continuity in patient care practices.
- Represents EHM in the community and at regional and state forums as appropriate.
- Participates in personal and professional development by: joining pertinent and prominent associations; conducting lectures; and/or serving on prominent healthcare related panels.
Required for the position:
- Bachelors’ Degree in Nursing
- Master’s degree in nursing and/or health services, public or business administration
- Currently licensed or eligible for Registered Nurse licensure in the State of Washington
- A minimum of 5 years of progressive nursing leadership experience, preferably at the senior leadership level
Desired for the position:
- National Leadership Certification
- Experience in applying Lean principles to improve operational performance strongly preferred
- Demonstrated labor relations experience
Required for the position:
- Solid experience in achieving excellent quality, patient satisfaction and patient safety outcomes
- Demonstrated results in achieving top operational and financial outcomes
- Knowledge of operational, administrative and management principles
- Knowledge of and ability to apply principles of strategic planning
- Ability to understand, assess and respond to changes in the healthcare market
- Ability to provide effective leadership and direction