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Quality Assurance Coordinator - Master's Level, Medford, OR

Options for Southern Oregon

Behavioral Health Professional

Medford, OR

November 25, 2019

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Quality Assurance (QA) Coordinator - Master's Level (Medford)

Job Locations US-OR

ID 2019-1784 # of Openings 2 Category Compliance & Quality Assurance Department Administration - Quality Assurance


Schedule (full-time): Mon – Fri, 8am to 5pm

The Quality Assurance (QA) Coordinator assists Options to maintain a Quality Assurance System which promotes optimal behavioral health care practices and meets federal, state, and private insurer contractual requirements.

Through monitoring activities and active facilitation, the QA Coordinator works collaboratively with Options staff and community partners to meet or exceed identified service benchmarks and outcomes.

  • Excellent salary and employee benefits: family medical, long term disability, 403(b) plan with 6% match – and more.
  • Bilingual skills a plus; Options pays a premium for employees who can conduct business in Spanish.


The QA Coordinator is responsible for facilitating communication between the Quality Assurance Team, the Internal Quality Assurance Committee, Options Management and Staff, and/or other parties to coordinate quality management activities; these activities include, but are not limited to utilization review, credentialing of subcontractors, and contract compliance.

This position may be required to complete assessments and treatments plans (Children/Adults), meet clients in the community, and provide care coordination and transition planning for special cases.

The candidate must manage time effectively and be able to work independently and flexibly, under general supervision. Submits timely documentation of services provided using Electronic Health Records and other data tracking processes.


This position requires a Master’s degree in a behavioral health field or Registered Nurse (BSN required) or Occupational Therapist.

Computer proficiency is required to use Electronic Health Records. Must pass state-required background and DMV checks, possess a valid driver's license, and have a safe driving record.

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