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Director, Quality & Patient Safety, Honolulu, HI

Organization: The Queen's Health Systems
Category: Director
Location: Honolulu, HI
Date Job Posted: December 10, 2019
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A director functions at a high organizational level, providing leadership and direction in the development and implementation of strategic and innovative initiatives to further the mission of The Queen's Medical Center (QMC). Anticipates problems and other needs and seeks solutions to assure the on-going operations of the Medical Center. Is highly skilled in facilitating interactions among organizational departments and functions. Promotes teamwork and collaboration; is results-oriented. A director reports to a QMC executive; is accountable for functions and/or activities at QMC but may also have responsibilities, supporting operations at other Queen's Health Systems (QHS) entities or other affiliated organizations. He/she is accountable for outcomes and results to achieve the annual goals and objectives approved by the Board of Trustees. Makes a significant contribution to patient care quality and service. Functions as an organizational leader and is accountable to the Administrative Council. Recognizes and supports the unique heritage and mission established by the founders, Queen Emma and King Kamehameha IV.

Area(s) of assignment: Departments, programs, functions, and activities related to Quality and Patient Safety. May be assigned other departments and areas of responsibility.


Essential: finger dexterity, seeing, hearing, speaking. Continuous: sitting, static gripping of an object for prolonged periods. Frequent: walking. Occasional: standing, stooping/bending, climbing stairs, walking on uneven ground, lifting and carrying usual weight of one pound up to five pounds, reaching above, at and below shoulder level, frequent gripping of an object. Operates computer, telephone and other business type equipment.


Not substantially subjected to adverse environmental conditions.


A. Education/Certification and Licensure:

  1. Bachelor's degree preferably in nursing, health care or related field.
  2. Master's degree in health care or related field.

B. Experience:

  1. Five years related management/leadership experience in quality/performance improvement, patient safety or related areas, preferably in a comparable hospital.
  2. Solid understanding of business principles, i.e., strategic and financial planning, budgeting, business planning, organization theory.
  3. Proven leadership skills, i.e., planning, communications, motivation, mentoring, interpersonal skills.
  4. Track record of managing multiple departments/functions, preferably in a comparable health care setting.

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