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Director of Quality & Risk Management, Portland, OR

Organization: The Oregon Clinic, PC
Category: Director
Location: Portland, OR
Date Job Posted: January 22, 2020
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Director of Quality & Risk Management

Directors DIREC02050

Posted: February 4, 2020
Central Billing & Administrative Office
847 NE 19th Ave
Portland, OR 97232, USA

Job Details


Over the past 25 years, The Oregon Clinic has grown from a small group of six medical practices with forty physicians, to one of the largest specialty medicine practices in the country. Today, The Oregon Clinic is a patient-centered, data-driven, professional medical and surgical specialty practice that serves patients throughout the Portland, Oregon metropolitan area and beyond with more than 250 providers spanning over 30 specialties.

For the 5th year in a row The Oregon Clinic is proud to be one of the top ranked Large Employers in Oregon.

Join our Team!

The Oregon Clinic has an opportunity for an experienced management professional to oversee Quality and Risk Management for our specialty healthcare organization in Portland, Oregon. As a member of the clinic’s senior management team, the Director of Quality and Risk Management is responsible for developing and maintaining the risk management program for the organization, with the objective of maximizing quality care and enhancing patient/employee safety while minimizing liability risks to the clinic. The risk management program includes Safety and Health, Confidentiality, liability insurance, and Quality Improvement areas.

  • The Director of Quality and Risk Management will develop, implement and socialize policies related to all areas under quality and risk management, gather and analyze extensive quality data and make recommendations to reach this objective.
  • The Director of Quality and Risk Management will manage and track legal cases and advise on resolving customer complaints, as well as work directly with patients to resolve their concerns.
  • Successful candidates will have experience in conducting patient care audits, providing safety training, incident response, and exposure protocols.
  • This position will serve as the Safety Committee liaison, oversee risk staff, and work closely with physicians, operations senior management, and HR.
  • The Director of Quality and Risk Management reports to the CEO and regularly reports to the board.
  • Current Registered Nurse license required.

Starting pay range, based on experience: $106,229 - $132,787 per year.

Medical, Vision, and Rx Insurance is 100% paid for by The Oregon Clinic for full-time employees.


  • Current Registered Nurse license (will be required to obtain Oregon license upon hire)
  • A Bachelor’s degree in business administration, public health policy, or a related clinical or allied health field
  • Minimum of three years’ experience in risk management
  • Experience in a management role with direct reports
  • Knowledge of QA/QI program management
  • Knowledge of federal and state laws and regulations and accreditation standards relating to safety/health (OSHA)
  • Experience with Electronic Medical Records (EMR) and chart review
  • Knowledge of basic information technology and computer applications
  • Excellent interpersonal communication and problem-solving skills

Preferred qualifications:

  • Experience with incident reporting
  • Experience with Just Culture and high reliability
  • Certification in risk management (CRMP)
  • Master’s degree in a related field (public health, healthcare administration, nursing, etc.)
  • Knowledge of outpatient infection prevention

Additional Benefits:

  • 5% 401K Match + clinic funded pension-type plan
  • 70% Monthly Trimet Pass Subsidy
  • Company Provided Long Term Disability/Life Insurance/EAP
  • Access to Pre-tax Medical Spending Account/Dependent Care Account
  • Employee discounts at Adidas, Sprint, Columbia, Apple, AT&T, and more!
  • Employee Imaging Discounts
  • Emergency Assistance while Traveling

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

The Oregon Clinic is an alcohol and drug-free workplace and an EEO Employer. Offers are contingent on successful completion of drug and background screenings. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

We are an Oregon Benefit Company: An Oregon benefit company is a type of corporation that considers its impact on society and the environment in the business decision-making process, in addition to earning a profit.

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