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Director of Technology and Clinical Informatics, Bend, OR

Organization: Mosaic Medical
Category: Director
Location: Bend, OR
Date Job Posted: May 8, 2020
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Director of Technology and Clinical Informatics – Bend, OR

Mosaic Medical prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income.

We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Medical, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment.

Mosaic Medical offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!


This position is responsible for all areas of Information Technology and Informatics. This includes but is not limited to: clinical informatics applications areas, short and long term planning, project planning, and providing leadership to the design, development, and implementation, of clinical and health IT systems, including Electronic Health Records (EHRs), Telehealth, Telemedicine, Mobile Health and other Health IT systems. This position will work directly with the CAO and serves as the organization’s Security Officer.


  • Develop overall IT strategy for organization and ensure alignment with strategic plan and initiatives.
  • Maintain enterprise software, network, and information systems contracts.NG
  • Assist the clinical team in workflow design, education, and training.
  • Oversee all ongoing activities related to the Security Rule and the development, implementation and maintenance of and adherence to Mosaic’s Compliance Program, including security policies and procedures such as, policies and procedures on security in compliance with the Security Rule and all applicable security laws.
  • Hire, train and develop staff.
  • Develop and/or participate in annual budgeting process.

Skills & Knowledge

Extensive understanding of the analysis, design, hands-on development and delivery of electronic health records. Familiarity with clinical decision support systems, preferably Epic. Experience in implementing effective and innovative software development methodologies. Proven ability to lead a progressive IT organization. Proven ability to integrate clinical experience and informatics skills to create efficiencies in the use of healthcare technologies. Strong knowledge of the current healthcare trends, including Medical Homes, Alternate Payment Methodologies, and Accountable Care Organizations. Strong familiarity and knowledge of Healthcare Administrative Data with reporting structures including Meaningful Use, PQRS, and HEDIS. Ability to communicate technical concepts to technical and non-technical audiences. Solid writing skills. Ability to manage multiple concurrent projects and motivate professional staff. Strong analytical and problem solving skills. Demonstrated aptitude for learning new informatics systems and technologies. Broad knowledge of data processing systems and concepts. Experience working with Epic, Microsoft Server, Windows, SQL, Active Directory, Terminal Services/Citrix, Oracle, Cisco IOS, Backup Exec or equivalent backup software, anti-virus software, general networking hardware, Crystal Reports, MS Office Suite, Tableau. Previous experience with FQHC/Safety Net clinics is desired.

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