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Master Trainer/Auditor, Santa Barbara, CA


Organization: CenCal Health
Category: Professional
Location: Santa Barbara, CA
Date Job Posted: October 12, 2020
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Master Trainer/Auditor

Requisition Number: HEALT01261

Job Details

Description

  • Collaborates with department leadership in assessing training materials, designing and developing training programs, preparing training schedules, establishing training/ educational goals/ objectives; and, conducting initial and ongoing evaluations of such
  • Partners with leadership to develop and maintain project plans for developed courses; including new hire onboarding training for Health Services
  • Applies alternative training mediums and methods (self-study, online, blended, simulations) to increase training effectiveness and to accommodate distance learning, learning style and cultural differences
  • Writes behavioral objectives, tests, training methodology, and course materials using instructional design theory and modalities
  • Manages databases and instructional hardware/software for documentation, testing, and maintaining all training materials including eLearning modules, scenarios, job aids and course materials
  • Responsible for keeping abreast of updates to community, professional and industry practice standards
  • Serves as a subject matter expert to effectively deploy policy/procedure updates and regulatory requirements in a consistent and compliant manner
  • Regularly performs quality check updates in policies, procedures, job aides, and other materials to ensure regulatory compliance and implementation
  • Conducts monthly and quarterly audits as per NCQA and DHCS requirements, as well as CMSA Standards of Practice, to ensure CenCal Health adherence to all requirements
  • Responsible for coordinating reviews and preparing for internal and regulatory audits of Utilization and Case Management records; analyzing audit findings
  • Make recommendations for corrective action plans
  • Implementing internal and external corrective action plans as it pertains to education and training of staff
  • Collaborates with leadership to develop a standardized process for team member audits and rebuttal as well as an audit tool
  • Collaborates with internal and external partners to plan/ facilitate/ execute the educational and training goals of the department and organization
  • Other duties as assigned

Qualifications

Skills

Required

  • Microsoft Office: Intermediate

Education

Required

  • Associates or better in Health Administration or related field.

Experience

Required

  • Case Management Certification (CMC)
  • 3-5 years: Experience in Utilization and/or Care Management (in an acute or managed care setting, and/or in training and education)
  • 3 years: Experience in designing, developing, and delivering in-person and online training courses; or any combination of education and experience which would provide the required knowledge, skills, and abilities

Licenses & Certifications

Required

  • Registered Nurse

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