Director of Clinical Operations, Seattle, WA

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Director of Clinical Operations

Job Category: Administration
Requisition Number: CLINI02532

Job Details

Description

Purpose

The Director of Clinical Operations provides strategic and functional leadership for clinical operations at Neighborcare Health. The Director reports to the Chief Operating Officer (COO), is part of his/her leadership team, and therefore partners with other NCH leaders in setting priorities, deploying resources, and assuring strategic goals are achieved. The Director is key to driving services, programs and partnerships toward reaching the intended outcomes and results in achieving Neighborcare’s Mission and its True North aspirations---100% access, zero health disparities.

This position is eligible for the Staff Referral Program. Neighborcare Health offers a robust benefit package including health insurance, paid time off, holiday pay, retirement pet insurance, and more!

In this position you will:

• In partnership with other Clinical Operations Directors and the COO, set the strategic direction for Neighborcare Health clinic-based services. Responsible for the delivery of quality clinical operations, the growth and development of assigned direct reports and the support of clinic activities
• Supervise the Clinic Administrator of each clinic assigned. Work collaboratively with Chief Medical Officer and Chief Dental Officer to accomplish key goals and initiatives. Identify opportunities for continuous improvement and prioritize work in partnership with other Clinical Operations Directors
• Look externally for best practices and collaborate actively with external partners and organizations for shared learning. Set the tone for patient service and patient experience
• Partner with other teams and departments to drive change and lead and sustain improvement in clinical setting. Mentor and coach clinic administrators and staff to achieve their greatest success

Required qualifications for this position include:

• Bachelor’s degree
• Seven (7) or more years of Healthcare management/supervisory experience

Preferred qualifications for this position include:

• Master’s degree in Health Administration, Business Administration, Nursing Administration or similar field
• Primary care medical group or community health center environment experience
• Experience managing supervisors and managers
• Ability to develop collaborative working relationships and foster a positive working environment and high performing managers and teams

Our Mission

The mission of Neighborcare Health is to provide comprehensive health care to families and individuals who have difficulty accessing care; respond with sensitivity to the needs of our culturally diverse patients; and advocate and work with others to improve the overall health status of the communities we serve.

About us

For 50 years, Neighborcare Health has been caring for our neighbors with essential medical and dental care, counseling, outreach, health education and more in Seattle and our newest dental clinic in Olympia! Our purpose is to improve health by engaging, educating, and empowering people in the communities we serve. We are looking to hire the best talent to support our culturally diverse workplace and community.

Union: No

Full job description will be provided during the interview process.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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