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Director Quality IV - CC Mercy Hospital, Canton, OH


Organization: Cleveland Clinic
Category: Director
Location: Canton, OH
Date Job Posted: September 14, 2021
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The Director – Quality IV directs overall hospital quality management and monitoring. Coordinates and implements Quality and Patient Safety initiatives to ensure operational alignment with assigned Hospital/Institute and organizational objectives. Acts as a member of the local leadership team and supports unique challenges within the assigned facility. Models Cleveland Clinic Core Values and behavioral standards. Coordinates with nursing, care management, medical staff, and others as appropriate to ensure compliance with all standards and favorable performance on quality, utilization, and experience metrics.

Educational, Licensure, & Experience Requirements

  • Bachelor’s Degree in Nursing, Healthcare Administration, Business, Engineering, or related field required; Master’s Degree preferred.
  • Certified Professional in Healthcare Quality (CPHQ) required within 1 year of hire; Certified Professional in Patient Safety (CPPS) preferred.
  • Minimum 7 years process improvement or quality management experience.
  • Healthcare experience preferred.
  • Progressive quality and performance improvement research, leadership, supervision, or project team management required.

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