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Director - HR Operations - Talent Acquisition, Rochester, MN


Organization: Mayo Clinic
Category: Director
Location: Rochester, MN
Date Job Posted: October 12, 2021
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Leads the Talent Acquisition operations identifying opportunities to leverage external market data, sourcing channels and technology to quickly build and maintain external pipelines. Partners with other Human Resources and Hiring leaders to understand business priorities, driving outcomes to attain hiring targets. Facilitates changes that optimize the sourcing, hiring and onboarding processes. Integrates equity, diversity and inclusion across all talent acquisition processes and strategies. Attracts, develops and retains top talent for recruiters, sourcers and coordinators while supporting and developing your team.

Responsible to establish, lead and sustain HR by executing the vision and strategic direction for the HR CoE operations while supporting Mayo Clinic’s overall vision and strategic goals. The purpose is achieved through delegation and personal execution. Partner with senior leaders to drive innovation, challenge the status quo and implement cutting edge solutions and programs to advance strategic priorities. Responsible for facilitating and executing of HR priorities and the strategic plan, program implementations, resource allocation, ensuring deliverables are met and outcome measures are achieved. The Director of Operations will lead while leveraging core HR knowledge and expanding their CoE specific knowledge for their assigned role. Strong collaboration and alignment across all HR CoE(s) is required by ensuring proactive, ongoing communication and approach with positive internal customer relations, keeping ‘One HR’ in mind. Responsible for establishing and maintaining strong customer relationships with internal and external partners is expected. Accountable for the development, implementation, and management of budgets, schedules, and financial performance requirements within the CoE of responsibility. The Director of Operations will manage individuals or teams, directly or indirectly. Optimizes the team and operational performance within the CoE to align with the organizational vision, strategy, values and external environment. The Director of Operations will need to demonstrate agility and be able to quickly adapt or evolve in response to changing circumstances, breaking down barriers in the workplace to meet changing business needs, advancements, or technologies that are essential for any agile team. Monitors the performance of vendors, ensuring effective outcomes and delivery on contractual agreements.

Qualifications

Bachelor’s degree with five years of relevant professional experience required. Customer focus/operations training/certification is required or must be obtained within three years of hire (e.g. flawless consulting, SHRM certification). Excellent interpersonal relationships with HR colleagues, leaders, employees and team members. Operational HR experience must include demonstrated human resources knowledge, leadership and management capabilities, and ability to work collaboratively with others as part of an integrated team. Experience must include demonstrated agility in thinking and delivering/execution of work and strategic priorities.

Additional qualifications

Prefer at least three (3) years of Talent Acquisition experience.

Master’s degree and relevant certifications preferred. Strong communication, empathic capabilities, coaching, facilitation, relationship building, team building, organization and critical thinking skills are preferred.

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