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Manager of Health Analytics, Fairfield, CA


Organization: Partnership HealthPlan of California
Category: Manager
Location: Fairfield, CA
Date Job Posted: December 2, 2021
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Manager of Health Analytics

Job ID 2021-2113 FLSA Status Exempt

Overview

Under the general direction of the Associate Director of Health Analytics, this position is responsible for managing the Health Analytics Team at PHC. The goal of the Health Analytics Team is to help PHC improve the health of our members and the communities we serve by developing and producing high quality analytic reports of health care data for use internally and externally. To achieve this, the Manager of Health Analytics will manage, mentor, and train a group of highly motivated and highly qualified health analysts, working collaboratively with the Data Warehouse Team and the Financial Analysis Team. Collectively these three units (Health Analytics, Financial Analysis, and Data Warehouse) provide the analyst workforce and analytic infrastructure for PHC.

Responsibilities

Essential Duties and Responsibilities

  • Oversees the Health Analytics Team to develop and produce high quality and analytic reports of health care data for use internally and externally, with duties including but not limited to:
    • Oversee the quality of health analytics performed by the Health Analytics Team.
    • Manage an internal report request process to ensure that data reports are developed and delivered on time and are of the highest quality.
    • Provide project management, process design, and implementation for analytic projects, new initiatives, etc. as needed.
    • Ensure timely, efficient, and effective completion of all responsibilities and projects.
    • Identifies process improvement opportunities across all areas within position purview and makes recommendations and/or implements changes to maximize efficiency and quality of analytic work.
    • Responds to inquiries and questions from internal and external sources; interprets and explains reports, data, and other statistical information, financial policies and procedures as needed.
  • Work with the Financial Analysis Team and the Data Warehouse Team to ensure the quality and consistency of data reporting and analysis throughout the organization, with duties including but not limited to:
    • Establish and implement company-wide standards for how analysis is best performed and oversee the quality of output.
    • Devise creative solutions and new tactics to improve qualitative and quantitative reporting.
  • Assist in training programs and/or tools to advance data usage and understanding throughout the organization, with duties including but not limited to:
    • Create, develop, and maintain up-to-date documentation and training materials.
    • Facilitate interdepartmental communication to disseminate best practices, data usage, and use of data systems to improve analytic capacity throughout the organization.
  • Work with IT and other related departments/entities to enhance the use of PHC data systems.
  • Provide backup for the Health Analytics Team by personally performing high level analytics on health care data sets.

Secondary Duties and Responsibilities

  • Other duties as assigned

Qualifications

Education and Experience

Bachelor’s degree in healthcare related field, MIS, Bioinformatics or statistics required; Master’s degree preferred. Five (5) or more years of health analysis experience; or equivalent combination of education and experience. Experience in staff supervision is preferred.

Special Skills, Licenses and Certifications

Well-developed and proven analytical and organizational ability. Ability to interpret and apply complex principles, policies, terms, and procedures. Experience with manipulating large data sets. Knowledge of managed care finance principles and medical coding, including ICD, CPT, and HCPCS. Technical expertise in Business Intelligence tools, SAS programming, and/or SQL for use in data mining and visualization; MS Office with emphasis on advanced use of Excel. Ability to adapt to new technologies and applications. Knowledge of quality improvement methods. Knowledge of research, analysis, and reporting methods. Knowledge of and ability to utilize conflict resolution and problem solving techniques. Ability to define issues, interpret data, and evaluate options. Ability to present strategic information, data, and results in a clear and understandable manner utilizing methods appropriate to various forums. Ability to effectively, clearly, and independently document, summarize, and resolve complex issues. Knowledge of Medi-Cal, Public Assistance, or Social Security programs preferred. Valid California driver’s license and proof of current automobile insurance compliant with PHC policy are required to operate a vehicle and travel for company business.

Performance Based Competencies

Ability to effectively adapt to or initiate change. Ability to establish and maintain effective and cooperative working relationships with various functional areas within PHC and others contacted in the course of the work. Excellent oral and written communication skills. Ability to work on multiple projects simultaneously, often under strict time constraints and conflicting priorities. Ability to work independently with minimal supervision. Ability to efficiently coordinate workflow among staff. Ability to effectively prioritize multiple tasks and deadlines.

Work Environment And Physical Demands

A majority of work time is spent in front of a computer monitor. Ability to use a computer keyboard. When required, ability to move, carry, and/or lift objects of varying sizes.

All HealthPlan employees are expected to:

  • Provide the highest possible level of service to clients;
  • Promote teamwork and cooperative effort among employees;
  • Maintain safe practices; and
  • Abide by the HealthPlan’s policies and procedures, as they may from time to time be updated.

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.

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