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Patient Service Representative, Ellensburg or Cle Elum, WA

Organization: Kittitas Valley Healthcare
Category: Professional
Location: Ellensburg or Cle Elum, WA
Date Job Posted: December 13, 2021
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Patient Service Representative

Company Description

KVH is an integrated healthcare delivery system that includes 24-hour emergency care, inpatient, and outpatient hospital services through KVH Hospital. Clinics and services provided include family medicine, internal medicine, a geriatric nurse practitioner program, home health and hospice, physical therapy, orthopedics, general surgery, pediatrics, women's health, and urgent care.

Kittitas Valley Healthcare expects all employees to uphold our Vision & Mission. The KVH Vision, Mission & Guiding Principles can be found at

Job Description

The Patient Service Representative is an integral part of the healthcare team. They will be responsible for reception duties, medical records, referrals, pre-authorizations, and scheduling. This position is also required to work closely with the healthcare team, KVH personnel and external customers.

What is required...

  • High School Diploma or equivalent
  • At least one year of general administrative/clerical or customer service experience
  • Current computer experience (medium to expert level) in Microsoft products
  • Demonstrated knowledge of Medical Terminology
  • Previous cash-handling experience

What is preferred...

  • Some college coursework
  • Bilingual
  • Previous medical office experience with exposure to some or all of the following; medical records, insurance verification and pre-authorization fundamentals, scheduling, and/or high-volume phone systems

Additional Information

Wage: Wage range starts at $16.21/hour. Actual wage will be based on years' of applicable experience.

FTE: Various

Benefits: Depends on employment status

Schedule: Various

Union Status: This is a non-union covered position

KVH is following Governor Inslee's orders in the amended proclamation 21-14 where all Health Care Providers and Workers are required to be fully vaccinated against COVID-19 before October 18th, 2021.

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