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Technology Educator & Project Coordinator- Team 250, Denver, CO


Organization: WellPower
Category: Professional
Location: Denver, CO
Date Job Posted: June 8, 2022
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WellPower

Our work enables adults to live more fulfilling and productive lives, children to be more resilient, and families to be happier and healthier.

Through multiple community sites, mental health providers in several Denver public schools, collaborations with community partnerships and home-based outreach, we provide treatment, prevention, outreach and crisis services to children, families and adults.

Top Workplace

WellPower has been named a Top Workplace by the Denver Post nine years in a row! We believe that people are resilient - they can and do recover from mental illness. At WellPower, we hire people dedicated to working toward that goal.

Our benefits

Our generous benefits package starts at 30 hours per week. Some of the benefits include:

  • Medical/Dental/Vision
  • Retirement match
  • Tuition Reimbursement
  • Free RTD EcoPass (bus/light rail)

We are currently recruiting the following key position

Apply Here

Technology Educator & Project Coordinator- Team 250

STARTING SALARY: $53,975 - $63,500/yr

POSITION SUMMARY: Support the people we serve and with basic computer troubleshooting, teach a variety of computer classes, implement creative ways to advance the 2Succeed program with technology. Create required data reports for the 2Succeed program. Carry a caseload of approximately 25 people that are interested in technology education or careers. Maintain and monitor local computers used by the people we serve. Problem solve and ensure adherence to security procedures. Serve as a liaison to WellPower IT department to troubleshoot 2Succeed needs.

ESSENTIAL JOB FUNCTIONS:

  • Maintain, service and replace as needed, all technology equipment in consultation with the IT department
  • Create accounts for people we serve and update passwords as needed according to MHCD protocol
  • Provide training classes to include but not limited to:
    • Microsoft
    • Social media
    • Identity protection
    • Internet basics
    • Keyboard skills
    • Online support for students and job seekers
    • Provide question and answer labs for those we serve
  • Manage a caseload of approximately 25 people and complete all required documentation
  • Provide crisis intervention and de-escalation as needed. Provide services with a trauma informed approach
  • Provide computer account orientation for the people we serve.
  • Maintain all user accounts for people we serve
  • Maintain and support the front desk station
  • Create and support required reports for IPS Fidelity, DVR and metrics. Complete data tracking in consultation with Business Intelligence.
  • Assist in the management of network infrastructure, including but not limited to network printers, copiers, fax machines, AV equipment, projectors, video conferencing equipment and secondary support for the telecommunication system.
  • Oversee in the implementation of new technologies in accordance with MHCD policies and procedures.
  • Provide basic technical assistance to support people we serve and the Helpdesk
  • Support IT department as needed, install, relocate, repair, maintain, configure computers, peripherals, network, patch cabling and communications equipment related to the people we serve according to the IT department specifications.
  • Act as the point of contact at the 2Succeed program for the IT department and help troubleshoot when necessary.
  • Other related duties as assigned.

EDUCATION: Minimum bachelor’s degree in technology, education, human services or related field. Certified Psychiatric Rehabilitation Practitioner preferred or willing to become certified within a year.

EXPERIENCE: Analytical proficiency and working knowledge of information systems. Prior teaching or facilitating experience preferred.

SKILLS AND COMPETENCIES:

  • Strong teaching skills.
  • Excellent IT troubleshooting skills, strong ability to recognize urgency and prioritize action.
  • Excellent organization, flexibility, strong interpersonal skills with the ability to work cooperatively with all levels of staff.
  • Excellent written and verbal communication skills. Ability to share and teach technology specifics to people we serve.
  • Will have access to confidential and sensitive personnel, financial, information regarding the people we serve. Must have ability to maintain confidentiality and use discretion.

SUPERVISORY RESPONSIBILITIES: None

MACHINES AND EQUIPMENT TO BE USED: Computers, calculators, fax machines, copiers, telephone and a variety of other office/clerical equipment.

TYPICAL PHYSICAL DEMANDS: Requires sitting, standing, bending and reaching. May require lifting up to 50 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, the telephone and other office and/or clinical equipment.

WORKING CONDITIONS: May require occasional evening or weekend hours.

Apply Here


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