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Quality Improvement Director, Queen Creek, AZ

Organization: Banner Health
Category: Director
Location: Queen Creek, AZ
Date Job Posted: June 13, 2022
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This position leads the Quality Department. This role elevates high reliability in clinical performance through assessment of performance, ensures prioritization of improvement activities, overseeing performance improvement projects and ensuring successful clinical project implementation at operating entities. This position prioritizes clinical improvement activities, oversees the facilitation of performance improvement teams and successful implementation to achieve entity/system targets. The position works closely with both system and operating entities to improve quality and outcomes of clinical care. This role requires strong communication, collaboration, teamwork and change management skills in order to achieve desired results across the continuum of care. This position identifies and collaborates with senior leadership to prioritize appropriate resources related to opportunities in Peer Review investigations and other operational/clinical priorities to align performance improvement opportunities with system and local teams.


Requires a Bachelor’s in nursing or other healthcare related field (i.e.: Pharmacy, Physical Therapy, Respiratory Therapy, etc.) and applicable master's degree.

If in a profession that requires licensure, current licensure/certification/registration is required for state worked.

Requires a proficiency level typically attained with five years acute care clinical experience. Requires at least two years management experience or demonstrated leadership abilities through successful large-scale projects. Requires ability to perform complex statistical analysis and highly developed problem-solving skills. Requires the ability to manage programs and projects. Requires demonstrated excellence in interpersonal and written communication skills.

Employees working at Banner Behavioral Health Hospital or the Whole Health Clinic must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.


Registered Nurse (RN) license preferred. Certified Professional in Healthcare Quality (CPHQ) certification is preferred. Experience with process improvement, regulatory/accreditation programs, data management, and analysis including graphic development and presentations is highly desirable.

Additional related education and/or experience preferred.

Certified Professional in Healthcare Quality. Additional related education and/or clinical experience preferred.

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