Executive Director – Engagement Center, Downer's Grove, IL
Organization: Advocate Aurora Health
Category: Executive Director
Location: Downer's Grove, IL
Date Job Posted: June 14, 2022
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Responsible for system consumer growth, acquisition and care coordination strategy, direction and collaboration in alignment with the overall mission of Advocate Aurora Health. The Executive Director Engagement Center develops, implements and oversees standards, systems, policies, procedures, operational performance and strategic direction of Engagement Center Operations (ECO) alignment with medical group, hospital and ancillary operations for the AAH system. The scope of functions includes, but are not limited to: identifying, developing and implementing ECO strategies that optimize operational care delivery models across the system. Responsible for ensuring resulting services and program implemented are consummate with optimizing consumer experience, industry standards for responsiveness, quality, cost and growth.
Education Required:
Bachelor's Degree in Marketing or related field.
Experience Required:
Typically requires 10 years of experience in depth and up to date knowledge of healthcare administration. Includes 5 years of management experience in leading a team, budget and comprehensive strategy.