Service Line Administration Director - Primary Care (Remote), Milwaukee, WI

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MAJOR RESPONSIBILITIES

• The Service Line Administration Director supports and contributes to leading efforts across AAMG practice sites and AAH hospitals to influence, standardize, and optimize clinical and non-clinical practices ensuring high-quality, coordinated patient care, interdisciplinary collaboration, and practice site integration.
• Grow AAH's overall specific service line in-network care.
• Improve access and increase patient volumes.
• Reduce the trend in total cost of care.
• Improve preference for specialty programs among consumers.
• Influence patient and physician/APC engagement.
• Quality and safety across the service line.
• Serves as project sponsor and/or project manager on high priority projects.
• Provides service line specific expertise and administrative direction to ensure unified and coordinated delivery of patient care services.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

License/Registration/Certification Required: None Required.

Education Required: Bachelor’s Degree in Healthcare or related field.

Experience Required: Typically requires 7 years of progressive management experience hospital or practice operations or service line role.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Specialty-specific experience in areas of responsibility through either clinical training, hospital or practice operations, or other experience.
• Competent knowledge of service lines from a business development, strategic, analytic, operating framework.
• Project management skills (i.e. problem solving, organizing committees/work groups, facilitating meetings, project planning, managing to a project plan)
• Basic computer knowledge. Epic knowledge base or ability to learn required.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

• Modest travel and occasional evening and early morning commitments.
• Requires periodic presence in practice sites and hospitals to build relationships
• Be available for development needs and attend to ad hoc and unplanned needs of the team.
• Exposed to normal office environment.
• Operates all equipment necessary to perform the job

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