Organization: Kern Health Systems
Location: Bakersfield, CA
Date Job Posted: May 3, 2023
Share with Others:
Behavioral Health Licensed Care Manager
Kern Family Health Care, 2900 Buck Owens Blvd., Bakersfield, California, United States of America Req #1959
We appreciate your interest in our organization and assure you that we are sincerely interested in your qualifications. A clear understanding of your background and work history will help us potentially place you in a position that meets your objectives and those of the organization. Qualified applicants are considered for positions without regard to race, color, religion, sex (including pregnancy, childbirth and breastfeeding, or any related medical conditions), national origin, ancestry, age, marital or veteran status, sexual orientation, gender identity, genetic information, gender expression, military status, or the presence of a non-job related medical condition or disability (mental or physical).
KHS reasonably expects to pay starting compensation for the position of Behavioral Health Licensed Care Manager in the range of $35.50 – $47.48 hourly.
Our Mission. Kern Health Systems is dedicated to improving the health status of our members through an integrated managed health care delivery system.
About the role
Under the direction of the Behavioral Health leadership, this position works directly with the BH department and staff from other departments, members, external care managers, and providers in assessing and providing appropriate services to achieve positive health outcomes. Care Management is broadly defined, and can include outreach and engagement to members, engaging members in skilled therapeutic interactions to promote health behaviors, coordination of care, resource linkages, working with other professionals and organizations in the community to ensure quality of care for members, seamless transitions of care, and facilitating the right care and the right time for the member. As a licensed clinician, this position provides clinical expertise, clinical leadership, and clinical oversight in treatment recommendations, case consultation, transitions of care, in addition to responsibility for reviewing and processing requests for authorization and notification of psychological testing and psychiatric services from health professionals, clinical facilities, and ancillary providers. Also, this position will conduct clinical reviews of outpatient authorization requests. This position, like all positions within the Behavioral Health Department, is expected to model behavioral health principles of relationship-based care, as well engage in promoting education and understanding of behavioral health and its importance in whole health, to those within KHS and in the community.
This position is responsible for assigned BH care management functions for KHS, a licensed health maintenance organization (HMO). Specifically, this position maintains clinical expertise and knowledge of best practices for all relevant clinical areas of behavioral health including statutory and regulatory requirements The primary duty of the BH Licensed Care Manager is to work closely with licensed and unlicensed staff to co-manage the care of complex cases telephonically through regular contact with members, caretakers, healthcare professionals and others involved in the member’s care and with the other local agencies focused on mental health, substance use, and special needs. This includes Regional Center and Kern Behavioral Health and Recovery System (KBHRS) to ensure smooth transitions across the continuum of health care and adhere to “No Wrong Door” principles and policies. This position serves as a liaison to KHS member facing departments, behavioral health providers, and members to provide any behavioral health service needs identified for KHS membership.
Essential Duties and Responsibilities
Education: Master’s degree from an accredited institution required.
Active and unrestricted California License as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Psychiatric Registered Nurse (RN).
Experience: Minimum of 3 years of experience performing or facilitating Behavioral Health services. Experience working successfully within a team and experience in developing and maintaining effective relationships with both clients and coworkers is mandatory.
Preferred Experience: Behavioral Health services experience in a health clinic psychiatric hospital medical facility, or health care clinic strongly preferred. Experience in clinical services, both mental health and substance use preferred. Experience in motivational interviewing and/or other evidenced based communication strategies preferred.
Familiarity with Managed Care and discharge planning is required. Knowledgeable and skilled in evidenced based communication such as Motivational Interviewing, or similar empathy-based communication strategies. Understanding of and sensitivity to multi-cultural communities. Deep understanding and knowledge of mental health and substance use conditions, including both acute and chronic management. Awareness of the impact of unmitigated bias and judgement on health; commitment to addressing both. Knowledge of whole health and integrated principles and practices is preferred.
Bilingual (English/Spanish) preferred.
Highly skilled interpersonally, with excellent relationship skills. Highly skilled in interpersonal communication, including resolving conflict with co-workers. Skillful in informally and formally sharing expertise. Must have skills and resilience to tolerate a moderate level of change and development around new models of care and care management practices. Proficient in the use of computer software to include but not limited to: (e.g. Microsoft Word and Excel, Power Point).
We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis.