Organization: UW Health
Location: Madison, WI
Date Job Posted: September 12, 2023
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We are seeking a Director Ambulatory Access – Strategy & Support Operations to perform:
Minimum – Bachelor’s degree in a relevant subject area such as Business Management, Healthcare Management, or Industrial Engineering.
Preferred – Master’s degree in a relevant subject area such as Business Management, Healthcare Management, or Industrial Engineering
Minimum – Seven (7) years of experience including five (5) years of call center operations, patient access, or healthcare operations leadership experience. Demonstrated success improving processes and collaborating with stakeholders.
Preferred – Experience in a large academic or complex health program that included department/specialty specific services. Experience with Lean Management or Agile processes.
Licenses and Certifications:
Preferred – Epic software certifications in EpicCare Ambulatory, Cadence Scheduling, or related applications