Clinical Program Manager - Outpatient, Ashland, OR

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Clinical Program Manager – Outpatient

Full Time 30-40 hours/week
Ashland, OR, US
Requisition ID: 1530

Attention Candidates: Please upload both your resume and a cover letter.

$5,000 HIRING BONUS (Prorated by FTE)

Benefits include:

• Family medical, dental, long term disability, 403(b) plan with 6% match, and more.
• Generous paid time off policy. (Annual accrual up to 208 hours - based on FTE status and available to use upon accrual). Plus 11 paid holidays annually.
• Clinical supervision and training is provided along with continuing education opportunities.
• Bilingual skills a plus; Options pays a premium for employees who can conduct business in Spanish and provide certification of a language proficiency test approved by the Oregon Health Authority that meets a proficiency level of “High Intermediate”.
• This position is eligible for relocation reimbursement, as well as professional development and support for licensure.
• Position may be eligible for loan repayment– visit https://nhsc.hrsa.gov/ for more information.
• Bonus Applicable to external applicants only, and limitations for re-hires will apply.

Hours: Monday-Friday 8am-5pm

Overview

The Clinical Manager oversees the Options behavioral health outpatient program at our Kolpia location in Ashland, Oregon. This program, provides behavioral health services for children and adults with mental health, substance use and co-occurring disorders. This position provides clinical direction, along with daily oversight and guidance to team members. The Clinical Manager conducts individual clinical supervision with assigned staff in accordance with applicable Oregon Administrative Rules (OARS). Works effectively and collaboratively within the agency and with other mental health professionals, community partners and local, state and federal stakeholders. Promotes team compliance with clinical requirements. Adheres to and enforces agency policies and procedures regarding clinical performance and professional conduct. Provides direct treatment to assigned clients and performs assessments as needed.

Supervision Exercised: Provides clinical and administrative supervision to direct service staff, which includes, but not limited to, QMHPs, QMHAs, Addictions Counselors, Peer Support Specialists, and support staff and ensures that clinical directives are carried out. May supervise Clinical Supervisors in conjunction with the Clinical Director.

Responsibilities

Manages program in accordance with clinical standards and OARs for outpatient services including mental health, co-occurring mental health and substance use disorders, and Driving Under the Influence of Intoxicant services.

Manages satellite clinic location including co-supervision of administrative personnel and administrative processes.

Provides administrative and clinical direction and supervision to staff within department. Meets regularly with direct reports to review job performance including clinical work, adherence to OARs, and agency policy and directives.

Ensures appropriate training, monitoring and timely evaluation of program staff.

Assists staff with crisis situations.

Conducts (at minimum) annual performance appraisals of staff and three month performance appraisals of new hires with input from clinical staff.

Works collaboratively within the agency and with outside resources (DHS, health plans, schools and other community resources) to obtain and coordinate services necessary for social development, housing needs, accessing employment and education, medical needs etc.

Initiates and participates in system changes within own department, organization and with community partners that provide for increased access to care and resources for clients and improved recovery outcomes.

Facilitates referrals to appropriate internal and/or external resources where indicated.

Provides consultation and education services within the agency and with community partners as needed.

Provides primary on-call coverage for assigned programs.

Actively participates in all mandatory meetings. Maintains positive working relationships.

Works as an active and cooperative member of treatment team and management team.

Participates in chart reviews with supervisor and QA staff as directed.

Works independently in the community, representing the agency in a professional manner at all times.

Facilitates the hiring, orientation and training of new employees in consultation with supervisor.

Feedback Informed Treatment (FIT) client data is used to inform clinical supervision to guide treatment, and the FIT model is utilized in weekly case staffing.

Manager/Supervisor maintains a culture of both giving and receiving of feedback.

Maintain the open access model of entry into services.

Qualifications

Candidate must possess a Master's degree in a behavioral science and an understanding of child and family behavioral health needs and treatment models as well as related experience.

Two years’ post-master's experience required to meet qualifications under Medicaid for Clinical Supervisor required.

Leadership experience and an understanding of outpatient processes and team based community work a plus.

Experience with substance abuse treatment for dually diagnosed clients preferred. Must register as a Certified Alcohol and Drug Counselor - CADC-R - within 30 days of hire. We provide support in obtaining your CADC credential.

Preferred: CADC II or CADC III

Professional licensure (LCSW, LMFT, LPC or clinical psychologist) preferred. Preference will be given to candidates with an active Oregon license.

Must be registered as a licensure intern with the State of Oregon or be licensed in Oregon as an LMFT, LCSW, LPC or clinical Psychologist,

OR

Must be a QMHP on the Mental Health & Addictions Certification Board of Oregon (MHACBO) registry.

OR

Meet eligibility qualifications to register with MHACBO.

Please visit www.mhacbo.org for more information.

In order to avoid potential conflict of interest, applicants for this position cannot have received services from Options for Southern Oregon within the last 12 months.

Candidates must be able to use e-mail, compose documents, save and locate documents electronically, and learn to use our Electronic Health Record (EHR) system. Proficiency in Word and other MS Office applications preferred.

Must pass state-required background and DMV checks; possess a valid OR driver's license and a satisfactory driving record. Candidate must be able to work independently and flexibly, under general supervision.

Options for Southern Oregon recognizes that in order to best serve the healthcare needs of our communities and fulfill our mission, we must learn, grow, incorporate, and value the principles of diversity, equity, and inclusion in our work and in our lives. We are committed to the continued development of an aware, diverse, and culturally responsive workforce and an organizational culture that is supportive and affirming for all staff and clients. Options acknowledges that incorporating EDI principles in our practices is an ongoing learning process and we are committed to using our voice to effect positive change. We recognize that making an impact on health inequities in our community will take more than just a statement and, to this end, our goals, planning, and actions aim to promote and develop equitable and effective health care services to reflect the needs of our diverse communities.

Options for Southern Oregon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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