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Kim Pittenger, MD, Director, Lean Health Care Practice, Moss Adams

Strategies to Alleviate Inbox Burdens Erupting During COVID-19



By Kim Pittenger, MD
Director, Lean Health Care Practice
Moss Adams



Health care management is increasingly complex during the COVID-19 pandemic with many challenges expected to remain as it subsides—in particular, increased inbox volumes as virtual care expands with burnout also on the rise.
External pressures in the market and industry pile on as internal compulsions for productivity and time management amass at a fever pitch; despite promises for efficiency, electronic heath record (EHR) tools can add to administrative burden. Burnout is at epidemic rates, and however well-intentioned, wellness initiatives often manage symptoms but leave root causes untreated.
Fortunately, lean methodologies can help providers in ambulatory practice regain control of days, complete work, and return home on time—while still delivering excellent care and a sense of professional satisfaction. Read article
Psychologist with Patient

A Little Faith Can Be Contagious


By Craig B. Garner
Founder, Garner Health Law Corporation

Ayn Rand’s best-selling novel, The Fountainhead, begins with a vivid description of her main character’s relationship with life and the society in which he exists. The novel’s protagonist promoted Rand’s belief that individualism is superior to collectivism, a notion embraced by modern day libertarians. Conservative on the political spectrum, the so-called “right-wing” agenda exists in contrast to much of the policy promoted by the nation’s supposed “left-wing” President and Congressional leadership. These fictional labels behind which the nation often rallies, however, can be just as misleading as Rand’s proclaimed atheism and pro-choice beliefs. While the growing social divide within the United States on the other hand is hard to miss, the passion of Howard Roark, with or without clothes, still inspires an ideology that life is a gift with unlimited possibilities. Read article
Two children holding hands on ocean pier

The Remedy for Conflict in the Workplace and the World: LOVE


By Danna Beal, M.Ed.
International Speaker, Author and Coach

Conflict in the workplace, as well as families, communities, and the nation, blocks the teamwork and harmony we want in the workplace culture. Conflict and mental health issues are on the rise. Employee Assistance Programs are trying to meet the demands. But treating the symptoms is not changing the culture where the real problems exist. The responsibility for transforming workplace culture resides with leadership. Respect and true affinity for one another starts from enlightened leaders operating from universal love, the basic and powerful force that unites human beings.  Read article

Most Downloaded Articles


The following articles were downloaded most often from November 2020 through February 2021.
  1. An Overview of the Nurse Manager’s Guide to Budgeting and Finance 2nd Edition By Al Rundio, PhD, DNP, RN, APRN, NEA-BC, FNAP, FIAAN, FAAN
  2. Retail newcomers are great for healthcare, but bad for health systems By Pamela J. Gallagher, Principal, Gallaghers Resulting
  3. The Dawn of the Dark Ages By Craig B. Garner, Founder, Garner Health Law Corporation
  4. The Lessons I Learned from Bob Beale By Danna Beal, M.Ed., International Speaker, Author and Coach
  5. Love in the Time of Covid-19 By Craig B. Garner, Founder, Garner Health Law Corporation
  6. Being a Leader of Strength and Humility By Danna Beal, M.Ed., International Speaker, Author and Coach
  7. Management and Rehabilitation of Long-Term Effects of COVID-19 By Dr. Seleem R. Choudhury, International Clinician and Operational Executive
  8. The SALT Physical for the Telemedicine Industry An Article Providing State & Local Tax Considerations for Telehealth Entities By Cory Van Arnum, JD, LLM, Sarah Buhl, CPA and Shane Griffiths, JD, LLM, CPA, Moss Adams
  9. Rebuild Perioperative Processes for Better Efficiency By James Hanson, MD (retired), Kim Pittenger, MD Moss Adams
  10. Group Health Plan Coverage of Covid-19 Immunizations By Editorial Staff, Parker Smith & Feek