First few Article Sentences
We are hopefully turning the corner in the Covid-19 environment but the impact on healthcare has been immeasurable. There have been no one-size-fits-all solutions nor easy answers during these unpredictable times. Employees have been under extreme pressure to meet all the requirements at work, while also dealing with their personal lives, school closures, children at home, political dissension in families and friendships, social media, and ongoing uncertainty.
According to Gallup polls, engagement is slightly up, but employees are stressed and burned out. Patient care and satisfaction are profoundly impacted by the workplace culture. So, whether you are an administrator, clinic manager, physician, nurse, or in the C-suite, the demand for innovative and dedicated leaders has never been greater.
Leaders can emerge from all levels within an organization. Job descriptions and titles on an organizational chart do not define leadership. The skills and traits to lead need to be developed and nurtured within everyone, especially in times of change and uncertainty. The very culture, the workplace environment, and ultimately, the patient experience is a result of good leadership, communication, and teamwork.