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Epic Phoenix Applications Analyst, Seattle, WA


Organization: UW Medicine IT Services
Category: Technical/Professional
Location: Seattle, WA
Date Job Posted: January 26, 2021
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UW Medicine’s IT Services department is looking for an outstanding EPIC PHOENIX APPLICATIONS ANALYST to join the team!

In collaboration with UW Medicine IT Services (‘ITS’), the primary focus of the Epic Phoenix Applications Analyst position is to closely collaborate with other applications team members, key stakeholders, and UW Medicine customers to provide a service oriented, cross-functional, knowledgeable, single point of technical leadership for application tools and workflows. This position holds the primary expertise and responsibility for supporting the Transplant service line applications and clinical care initiatives. Candidates that are Epic certified in Phoenix and/or who have at least 2 years of Epic Phoenix applications analysis experience are encouraged to apply!

Responsibilities include:

  • Possess a current understanding of all aspects of the Transplant service line and application catalog(s) in order to analyze, design, build/configure, validate, and implement system solutions, as well as provide ongoing maintenance and user support.
  • Work with clinical subject matter experts (SME) to analyze, design, and document requirements for system upgrades and enhancements, and workflow changes that support clinical operations. Translate customer requirements into technical specifications.
  • Act as an Epic-certified resource to UW Medicine staff by anticipating and identifying educational, procedural, and functional problems associated with the implementation of new applications.
  • Assist in resolution of application and process problems. Perform analysis and troubleshooting for complex application issues to meet established Service Level Agreements.
  • Test all scenarios conforming to quality standards at the component/feature level, including test system changes and assist with development of test plans for usability, performance, and adherence to standards.

Minimum Requirements:

  • Bachelor’s Degree in Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field. (Equivalent experience can substitute for degree requirement.)
  • 2+ years recent healthcare or IT experience, including:
    • Holds current version Epic Application Certification (or willing to become Epic certified within 6 months of hire) PLUS 1 year of professional work experience performing system design, writing specifications, configuring, and/or implementing Epic systems in one of the following Epic clinical applications modules: Epic Phoenix
    • 1+ year experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications).

Desired Qualifications:

  • Advanced degree (e.g., Master’s, Doctorate, etc.)

Who are we and what do we do?

UW Medicine’s Information Technology Services (ITS) department is a shared services organization that supports all of UW Medicine. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, to provide outstanding primary and specialty care to the people of the region, and to prepare tomorrow’s physicians, scientists and other health professionals.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

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