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Medical Case Manager (Social Worker 1), Bremerton, WA


Organization: Kitsap Public Health District
Category: Social Worker
Location: Bremerton, WA
Date Job Posted: February 9, 2021
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Social Worker 1

Salary $4,029.00 - $5,143.00 Monthly
Location 98337-1866, WA
Job Type Provisional (Lasting up to 2 years with benefits)
Department Community Health Division
Job Number 2021-006
Closing 2/23/2021 11:59 PM Pacific

DESCRIPTION

Job Summary

Medical Case Manager/
HIV Prevention Program

Full Time - 40 hours/week – Monday through Friday, Hours of operation are 8:00 a.m. to 4:30 p.m.
May require minimal evening or weekend hours
Status: Provisional appointment, with benefits

The Medical Case Manager in the classification of Social Worker 1 will provide case management services to ensure timely access to medical care and other support service to people living with HIV for the four-county region of Clallam, Jefferson, Kitsap and Mason.

Under the direction of the Medical Case Manager Supervisor, and oversight by the Community Health Division Directors, the Case Manager performs a variety of interventions with individuals at risk and/or infected with HIV/AIDS including the full range of the HIV/AIDS wellness/illness continuum. The incumbent provides highly skilled and very intense prevention and care case management services for HIV/AIDS and other infectious diseases.

Due to COVID-19, client visits are virtual and due to reduced office capacity, a partial remote/telework arrangement may be considered by mutual agreement.

This position is considered temporary and is a provisional appointment. It is expected to last at least six months or until what time our COVID-19 response efforts decline dramatically. Provisional employees are in a position for up to two years, receive all benefits afforded to regular employees, and are at will with no guarantee of continued employment after the appointment ends.

Essential Functions

  • Conducts intake/assessment interview with HIV/AIDS clients who may be self-referred or referred by another community agency.
  • Develops a plan of service for individual clients. Provides prevention and risk reduction education for negative partners, friends, and/or family members as needed.
  • Organizes and manages caseload and referrals; maintains open communication and acts as a client advocate with involved agencies and other service providers.
  • Establishes relationships with health care and social service agencies to assist/coordinate with discharge planning, referrals, and continuing care.
  • Coordinates prevention case management issues in coordination with providers and case management team.
  • May participates in daily clinical staffing and administrative meetings.
  • Coordinates client participation in appropriate educational and social activities.
  • Maintains records on all client encounters including home and office visits, telephone calls, and contact with client's providers.
  • Uses appropriate electronic medical records reporting system proficiently and regularly for all client records as required.
  • Maintains data for required reports as requested.
  • Works closely with clinical staff regarding client medical care. Provides risk reduction counseling as requested.
  • Provides and participates in public educations and outreach efforts and opportunities as requested.
  • Works with the Case Management Team to maintain, refine, and comply with protocols, procedures, and referral/resource information files.
  • Completes timely and accurate random moments to comply with contractual requirements of Medicaid Administrative Match.
  • Accurately completes electronic timecard on a weekly basis.
  • Responds to public health emergencies as required by the District.
  • Works both independently and within a collaborative team-oriented environment; contributes openly, respectfully disagrees, understands the ideas of others, listens well and works for consensus.
  • Models a Lean Six Sigma organizational culture that promotes the practice of respect for people, openness, trust, safety, transparency, collaborative problem solving, managing with data, in the pursuit of incremental continuous improvement and assurance.
  • Establishes and maintains cooperative, effective working relationships with coworkers, other District employees, and the public using principles of good customer services.
  • Reports for scheduled work with regular, reliable and punctual attendance.
  • Performs other duties as assigned.

ENVIRONMENT & PHYSICAL DEMANDS

  • Currently, visits are performed virtually, in office and remotely. Pre--pandemic, work was performed both indoors in an office environment and in the field (conducting home visits, etc.).
  • Requires the ability to communicate with others orally, face to face and by telephone. Requires manual and finger dexterity and hand-eye-arm coordination to write and to operate computers and a variety of general office equipment. Requires mobility to accomplish other desktop work, retrieve files, and to move to various District locations. Requires visual acuity to read computer screens, printed materials, and detailed information. Essential duties may involve occasional kneeling, squatting, crouching, stooping, crawling, standing, bending, climbing (to stack, store or retrieve supplies or various office equipment).
  • May occasionally be required to work a varying schedule which may include evenings and weekends.
  • Duties require carrying a cell phone or electronic device.
  • Exposure to individuals from the public who are upset, angry, agitated and sometimes hostile, requiring the use of conflict management and coping skills.
  • Frequently required to perform work in confidence and under pressure for deadlines, and to maintain professional composure and tact, patience and courtesy at all times.
  • The environment is dynamic and constantly changing, resulting in continually re-evaluating and shifting priorities.
  • The incumbent is required to use the combined senses of touch, sight, smell, and hearing during on-going client assessment. Duties require the ability to read typewritten and/or handwritten orders and notes.
  • Off-site visits require the incumbent to carry supplies and/or equipment up and down stairs as well as into and out of a vehicle on a daily basis.
  • While performing home visits, the incumbent encounters unsanitary conditions, animals (pets) and clients and/or family members who are smoking, exposing the incumbent to second-hand smoke which may cause allergic reaction and/or illness.
  • The incumbent is exposed to emotionally disturbing experiences. The incumbent is expected to remain calm, controlled and professional, regardless of the situation and to demonstrate care and compassion to the client, family member and other members of the health care team.
  • While conducting home visits, the incumbent is exposed to potentially violent clients and/or family members who are under the effects of alcohol or drugs are mentally unstable or homeless. As a professional obligation, the incumbent is required to report abuse if it is encountered which puts additional stress on the incumbent. At times, the emotional state of family members brings uncertainty in knowing what to expect while at work. As a result, there is legitimate concern about one's own safety as well as being responsible for the lives of patients and their families, risk of assault and unknown and unpredictable situations.
  • Regularly the incumbent will be required the ability to lift/and or carry objects and materials up to ten pounds (taking infant scale into patient homes during a visit). Occasionally, the incumbent in this position may be required to lift/ carry objects up to twenty-five pounds.
  • May be required to stay at or return to work during public health incidents and/or emergencies to perform duties specific to this classification or to perform other duties as requested in an assigned response position. This may require working a non-traditional work schedule or working outside normal assigned duties during the incident and/or emergency.

Education & Experience

  • Bachelor's degree in social work, counseling, psychology, sociology or related field and one (1) year of related experience.

Alternatively, an equivalent combination of education, experience and professional certification may be qualifying, provided the individual's background demonstrates evidence of the knowledge, skills and abilities required to perform the duties of the position.

Licenses, Certificates & Other Requirements

  • Performance of job duties requires driving on a regular basis, a valid Washington State driver's license, the use of the incumbent's personal motor vehicle, and proof of appropriate auto insurance.

Previous experience providing case management and knowledge of available community resources in the four-county area is preferred.

Agency Kitsap Public Health District
Address 345 6th Street, Suite 300, Bremerton, Washington, 98337
Phone 360-728-2294 Karen Holt
Website http://kitsappublichealth.org/

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