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Patient Service Representative, Ellensburg or Cle Elum, WA


Organization: Kittitas Valley Healthcare
Category: Professional
Location: Ellensburg or Cle Elum, WA
Date Job Posted: November 17, 2021
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Patient Service Representative

Company Description

KVH is an integrated healthcare delivery system that includes 24-hour emergency care, inpatient, and outpatient hospital services through KVH Hospital. Clinics and services provided include family medicine, internal medicine, a geriatric nurse practitioner program, home health and hospice, physical therapy, orthopedics, general surgery, pediatrics, women's health, and urgent care.

Kittitas Valley Healthcare expects all employees to uphold our Vision & Mission. The KVH Vision, Mission & Guiding Principles can be found at http://www.kvhealthcare.org/mission-and-vision.

Job Description

The Patient Service Representative is an integral part of the healthcare team. They will be responsible for reception duties, medical records, referrals, pre-authorizations, and scheduling. This position is also required to work closely with the healthcare team, KVH personnel and external customers.

Qualifications
What is required...

  • High School Diploma or equivalent
  • At least one year of general administrative/clerical or customer service experience
  • Current computer experience (medium to expert level) in Microsoft products
  • Demonstrated knowledge of Medical Terminology
  • Previous cash-handling experience

What is preferred...

  • Some college coursework
  • Bilingual
  • Previous medical office experience with exposure to some or all of the following; medical records, insurance verification and pre-authorization fundamentals, scheduling, and/or high-volume phone systems

Additional Information

Wage: Wage range starts at $16.21/hour. Actual wage will be based on years' of applicable experience.

FTE: Various

Benefits: Depends on employment status

Schedule: Various

Union Status: This is a non-union covered position

KVH is following Governor Inslee's orders in the amended proclamation 21-14 where all Health Care Providers and Workers are required to be fully vaccinated against COVID-19 before October 18th, 2021.

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