Organization: The Center for Mental Health Category: Manager Location: Montrose, CO Date Job Posted: April 27, 2022 Share with Others:
Responsible for co-supervision with emergency services management team of programs in the emergency services department. Reports directly to the Assistant Clinical Director of Crisis Walk-In Center and supports identified program operations under limited supervision. The goal of The Center’s emergency services system is to respond to 24-hour daily program care for individuals presenting with a behavioral health crisis.
Oversees coordination of emergency services to include Crisis Walk-In Center, Discharge Planning, and Mobile Crisis teams.
Provides ongoing supervision to identified emergency services staff.
Coordinates employee training and coaching to meet agency standards and scope of identified staff position.
Facilitates ongoing training regarding crisis intervention and emergency-oriented topics.
Reviews and monitors employee Key Performance Indicators and supports corrective action and employee development and training as identified.
Maintains identified team scheduling for program operations.
Documents supervision contacts in The Center’s performance management system and conducts annual reviews within the scheduled timeframe.
Directs practices and objectives that will provide a mission-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, customer service, problem
solving, and implementing change.
Participates in Emergency Services Management on call rotation for Crisis Walk-In Center.
Provides consultation, direction and leadership for on-call emergency services staff to include evenings and weekends. Will ensure operations of the facility during on call to include direct unit coverage.
Provides community agency education to increase awareness of The Center’s emergency service system (e.g. schools, jails, courts, emergency rooms, etc.)
Coordinates debriefing services within the community, as needed and requested
Oversees and monitors compliance with clients on certification or Conditional Release.
May provide crisis intervention, evaluation, and case management services to clients accessing the emergency services system.
Maintains client charts according to the standards outlined in the record keeping procedures, administrative procedures, and quality assurance procedures of The Center.
Completes all paperwork required by the agency in a timely manner.
Makes recommendations for program development and improvement.
Education, Experience, Certifications
Master’s level degree in one of the recognized mental health professions required
Colorado state licensure – LCSW, LPC, or LMFT required
Certified Addiction Counselor II or higher a plus
Training in conducting diagnostic evaluations to establish differential diagnosis and treatment plans
Minimum of 2 years emergency service/crisis intervention experience required
Minimum 2 years supervisory/administration experience required