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Director Human Resource Services, Cleveland, OH

Organization: Cleveland Clinic
Category: Director
Location: Cleveland, OH
Date Job Posted: July 19, 2022
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Serves as the HR Services leader and acts as a strategic advisor supporting operational strategies for the core business with Institute/Division/Hospital Leadership. Builds a deep understanding of business and workforce needs in order to translate operational challenges into human resources strategies. Collaborates with human resources centers of excellence (COEs) to support those needs. Navigates and balances the needs of the business, organization and HR. Maintains an independent perspective and voice within the Institute/Division/Hospital Leadership team.


  • Bachelor’s degree in human resources, business or related field required.
  • Master's Degree preferred.


  • Human Resources certification preferred (Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP)).

Complexity of Work:

  • Strong communications skills (verbal and written), group facilitation and presentation skills.
  • Requires analytical skills in talent management, workforce planning, and HR strategy, including the ability to analyze and apply data measure performance and outcomes.
  • Requires critical thinking skills, problem solving, decisive judgment and the ability to work with minimal supervision.
  • Ability to build relationships at all levels of the organization.
  • Proficient in Microsoft Office applications (i.e. Outlook, Word, Excel and PowerPoint)

Work Experience:

  • Minimum 8 years of progressive, related Human Resources experience inclusive of 3 years’ management experience and/or experience coaching and mentoring leaders required.
  • Healthcare experience is preferred.
  • In depth knowledge of employment and labor laws (EEO, FLSA, OSHA, FMLA, ADA, NLRA, etc.).

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