Learning and Development Specialist, Fargo, ND

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Provides coordination, learning, and development of Sanford employees, students, and/or community members. Customizes curriculum and develop training materials to ensure that organizational and stakeholder needs are met. Delivers training with a focus that utilizes adult learning principles and training methods. Strives towards successful development of coursework for ideal learning experience. Responsible for maintaining and updating existing training and education programs delegated. Performs quality checks to ensure satisfactory course functionalities and objectives are met. Based on skill set, training needs, and topic focus, will provide training in a variation of needs, including but not limited to: behind the scenes build and design, software based training, classroom setting both virtually and in-person with direct facilitation, and/or orientation to small and large groups. Role potentially will include creation of online learning modules and delivering webinar and classroom training based on department training needs and curriculum. Works closely with remote subject matter experts regarding the design, build, and maintenance of training content needs based on educational course topics and the initiatives driven within the department. Additional responsibilities may include following established checklists, writing course descriptions, revising courses as needed, maintaining course catalog database when applicable, acting as a peer reviewer, and redesigning learning objects to increase effectiveness. May coordinate training schedules as needed for intended audience and population. Ability to develop strong working relationships, manage projects, facilitate change processes and effectively communicate to achieve organizational goals. Demonstrates successfully working with diverse groups of people in order to accomplish a common goal. Demonstrate flexibility as well as effective planning and organizational skills. Effective communication skills are essential: personal, verbal, written, and electronic. Ability to function in a collaborative, fast-paced, customer-driven organization. Demonstrable proficiency in Microsoft Office/Windows applications, analytical decision-making, information gathering, presentation, project management, group facilitation, innovative problem solving, and demonstrable training skills.

Qualifications

Bachelor’s degree required. Field of study preference based on department training focus and specialties. If no degree, will consider six years equivalent work experience as a potential alternative.

Additionally, prefer to have minimum of two years’ experience in a healthcare environment providing education/training, including the use of automated software applications. Ideally have project management experience as well as knowledge of adult learning principles and training methods is preferred.

Obtains and subsequently maintains required department specific competencies and certifications based on program training needs of the department and population focus.

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