Organization: Sanford Health
Location: Remote ND, ND
Date Job Posted: November 14, 2023
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Will be source of clinical knowledge for quality improvement in the hospital, research best practices, lead/consult on projects, etc. Own and manage the Sanford Improvement Model, academy, and symposium standardization. The Improvement Strategist is responsible for facilitating an enterprise approach to improvement with guidance from enterprise leaders. Leads complex, system wide projects and provides needs assessment, gap analyses, and data analytics. Collaborates with other subject matter experts and committees to set the overall strategy for supporting people doing improvement work. Apply skills in project management, change management, and Sanford's improvement methodology as needed. Develop and implement strategies for maturation and sustainment of improvement by incorporating innovative ideas and best practices.
Manages standardized education curriculum and resources tailored to both clinical and non-clinical departments for improvement in safety, reliability, experience, and outcomes. Design customized education for specific groups to expand the capacity for improvement of prioritized teams. Synthesize and analyze data to evaluate program effectiveness.
Obtains strong communication, facilitation, and presentation skills. Possesses the ability to demonstrate interpersonal skills, such as interacting effectively with other health care professionals, physicians, upper-level management, regulatory agency staff, and the general public. Build strong relationships with key partners to informally influence change and promote standardization and efficiency. Collaborates with human resources to build, deploy, and track required education. Mentor and coach leaders and champions for improvement beyond routine education. Partner with regional and enterprise quality teams to advise on addressing barriers and challenges with specific improvement projects and managing change. Pursues improvement in ways that maximize value and equity.
Bachelor's degree required. Master's degree preferred. If degree is in nursing, graduate from a nationally accredited nursing program preferred, including, but not limited to, Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA)
Minimum of five years’ experience in operational process improvement, clinical, or healthcare management setting required.
Lean Six Sigma Green Belt and Certified Professional in Healthcare Quality (CPHQ) or equivalent required. If a licensed registered nurse (RN), currently hold an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Obtains and subsequently maintains required department specific competencies and certifications. Quality improvement/assurance personnel with nursing backgrounds can maintain their license without seeking additional hours based on role’s responsibilities.