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Senior Director - Rev Cycle-Denials Mgmt - Remote, Rochester, MN


Organization: Mayo Clinic
Category: Senior Leadership
Location: Rochester, MN
Date Job Posted: May 14, 2024
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This pivotal role requires a seasoned leader with a proven track record of driving strategic initiatives and achieving tangible results in healthcare revenue cycle management. As the Senior Director, you will be responsible for orchestrating a comprehensive approach to revenue cycle optimization, with a primary focus on denial management, hospital billing, and follow-up processes. Your strategic vision and operational expertise will play a critical role in safeguarding our financial health and ensuring sustainable growth in an increasingly complex healthcare landscape.

Qualifications

Bachelor's degree in business or a related field and a minimum of 10 years of related experience in a hospital or health-care related environment, which includes at least 8 years' experience in major healthcare system or Healthcare consulting firm required.

Preference will be given to individuals with prior experience as a Director, Revenue Cycle.

The preferred qualifications are as follows:

A Master's degree is strongly preferred. Advanced certification in healthcare is desirable. Broad expertise in healthcare management, healthcare operations, change management and systems preferred. Experience on non-clinical operational efficiency improvements, care process/procedural standardization improvements, and/or improved patient outcome activities are preferred. Well-disciplined in quality improvement methodology. Demonstrated ability to relate to, gain support of, and drive consensus with clinicians and administrators for the purpose of operational efficiency improvements related to patient experience, financial results and care process improvement. Must have significant facilitation skills and persistence in gaining physician leadership and clinical/technical support for the implementation of organizational strategies. Demonstrated knowledge of revenue cycle accounting processes, cost/benefit analysis and strategic planning. Must be capable of independent work, with little to no guidance provided exercising good judgment, creating an environment in which people communicate with each other respectfully, solving problems, and growing personally and professionally. Must be an advocate of change management, effectively communicating and implementing change and managing it proactively in order to minimize disruption to the Practice, patients and revenue cycle operations. Must be an individual of high integrity, comfortable working in a team environment, possessing vision, solving problems through effective planning and management. Experience in making and implementing decisions in a complex, consensus-oriented environment required. Must have excellent negotiation skills with external and internal constituencies and a thorough knowledge of industry best practices to continually enhance and improve revenue cycle processes. Promotes teamwork and seeks to maximize the potential of all employees. Demonstrated oral and written communication, interpersonal and customer service skills are essential. Able to effectively communicate Revenue Cycle strategies and initiatives to internal management groups and business partners, including MC executive leadership and industry and Fortune 100 company leaders. Must be proficient with software programs (Excel, Word, etc.).

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