Director-Operational Excellence, South Central Region, Bloomington, IN

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The Director – Operational Excellence leads and manages Indiana University Health’s Operational Excellence by deploying strategic priorities, through recruitment and development of the Operational Excellence team. This leader plans, implements, evaluates, facilitates, and continuously improves the performance of operations across multiple acute care facilities/regions through the IU Health operating model. They use process improvement, change, project, and analytical methodologies to work collaboratively with physicians, leadership, finance, departments, and personnel across the facility(s)/regions to facilitate improvements in the design, management, execution and control of facility(s)/regions and in support of IU Health's quality and safety strategic plan, patient experience, and financial goals. The Director – Operational Excellence proactively pursues opportunities for improvement and supports multiple acute care facilities/regions in meeting and exceeding target goals. They’re responsible for the efficient and purposeful integration of services with other areas and emerging delivery models to achieve high reliability while assisting the organization with the integration of process improvement principles and skill development and acts as a facilitator in these efforts. The Incumbent, in partnership with system leadership and system Transformation, establishes policy and direction for the region, and is accountable within defined scope for the results.

Candidates for the position will be selected from a diverse pool and will be evaluated according to the following criteria and competencies.

• Bachelor's Degree is required. Master's Degree is preferred.
• 7+ years of relevant experience required.
• 5+ years of management experience required.
• Process Improvement, Change Management, and Project Management experience required.
• Must be proficient in personal computer applications (email, Excel, Word, etc.).

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