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Director, Patient Access, Seattle, WA

Virginia Mason Medical Center


Seattle, WA

November 8, 2017

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Director, Patient Access

Management Fulltime - Regular Seattle, WA, US 40 hours per week

Job Number: 172376

Department: Revenue Operations Management

Hours: 8 a.m. - 5 p.m. variable

Honored as Top Hospital of the Decade by The Leapfrog Group, Virginia Mason in Seattle, WA, is internationally recognized as a preeminent organization that is focused on transforming health care. True to that vision, we spent this past decade creating and delivering a multitude of innovations. The results? Industry-changing process improvements and initiatives that have revolutionized our ability to eliminate waste, cut costs, and most importantly, improve the quality of services. Our commitment to Team Medicine and the transformation of health care is what built our reputation as a quality leader, and empowers us with the capability to provide rapid access to care through our Virginia Mason Production System.

As a key member of our leadership team, you will help to continually develop the results-driven initiatives that define our success and are transforming healthcare.

This job provides leadership to develop and implement strategies and policies to accomplish sustained profitable growth of effective, satisfying, and highly differentiated services in assigned areas of responsibility. In expense areas, the Director will provide leadership to develop and implement strategies and policies to accomplish delivery of services at best possible levels of cost effectiveness and stakeholder satisfaction. This job places strong emphasis on the following outcomes: the achievement of long-term business growth, the aggressive development & dissemination of best practices and the cultivation of highly effective work unit management professionals.

  • Bachelor's degree in Business, Health Care Administration or related field;
  • Minimum of 7 years of progressive leadership experience in a healthcare business setting or clinic.
  • Exceptionally strong relationship management, financial management, communication and negotiation skills required.
  • Demonstrated talent and passion for innovation is required as is conceptual and behavioral commitment to lean thinking and lean practice.

Virginia Mason offers much more than competitive compensation and benefits. With continuing education opportunities and the added potential of relocation assistance, you will find our commitment to your well-being is both rewarding and refreshing.

There is also the lifestyle benefit that comes with finding yourself in the heart of the Pacific Northwest. Surrounded by the vibrancy and sophistication of one of the most livable cities in the country, finding the perfect urban or outdoor pursuit will instinctively and pleasurably become second nature.

We are an equal opportunity/affirmative action employer.

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